Support

tsaADVET try to go that extra mile to provide the highest levels of support to its customers using a personal service. We have all experienced frustration with automated phone systems, being put on hold, or having to select option after option. Things are different at tsaADVET.

> Phone answered within 3 rings
> No automated call systems
> Any messages are returned as soon as possible
> All support calls are logged and followed up to closure
> Answering of calls outside normal office hours

Software issues are logged via the support@tsaadvet.co.uk email account. Once received, these are allocated a unique support ID which is returned to the customer for his records. Customers will also be able to log support calls directly via a web interface and follow up progress in the near future.