Support
tsaADVET try to go that extra mile to provide the highest levels of support to its customers using a personal service. We have all experienced frustration with automated phone systems, being put on hold, or having to select option after option. Things are different at tsaADVET.
Phone answered within 3 rings
No automated call systems
Any messages are returned as soon as possible
All support calls are logged and followed up to closure
Answering of calls outside normal office hours
Software issues are logged via the customer support@tsaadvet.co.uk email account. Once received, these are allocated a unique support ID which is returned to the customer for his records. Customers will also be able to log support calls directly via a web interface and follow up progress in the near future.

